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Today, to start our new series "Empowerment Voices" aiming to share inspiring stories, we are thrilled to introduce Alexandra Mercz, a dynamic leader with a remarkable career blending business and technology expertise. Alexandra has driven a successful financial services career by bridging gaps between various sectors.
She has led strategic initiatives across international organizations, working closely with C-suite executives and regulators, while passionately championing diversity, equity, and inclusion.
Armed with prestigious qualifications from Singapore Management University, MIT Sloan, and Oxford, Alexandra stands as a leader in the tech industry. Her journey and practical advice are invaluable, making this a must-read for aspiring leaders in technology.
Alexandra, what led you to the tech industry, and how did your journey to a leadership role begin? Were there specific moments or decisions that set you on this path?
My journey into the tech industry was driven by a deep fascination with technology and its potential to transform our world. Early in my career, I was captivated by the challenges and complexities of harnessing technology to solve real-world problems. This passion led me to explore various domains within technology, including cybersecurity, where I focused on protecting information and ensuring digital safety.
A pivotal moment was when I led a critical cybersecurity initiative at a major financial institution, which solidified my commitment to this field. This experience not only elevated my technical skills but led me to strategic leadership in cybersecurity.
Embracing opportunities to lead cross-functional teams and drive innovation, I steadily progressed into leadership roles. Key decisions, such as pursuing advanced certifications and engaging in continuous learning, equipped me with the expertise and confidence needed to excel. My journey has been marked by a passion for bridging the gap between technology and business, ultimately guiding me towards impactful leadership in the tech industry.
Can you share a specific challenge you faced as a woman in tech leadership and how you navigated it? What practical steps did you take to overcome this challenge?
One significant challenge I faced as a woman in tech leadership was navigating the pervasive unconscious bias and stereotypes. Research shows that women hold only 25% of tech jobs and are often underrepresented in leadership positions. This skepticism reflects systemic issues within the industry, not the abilities of women.
To address these challenges, I sought out mentors and allies who provided advice and support. I actively participated in industry forums, shared my knowledge through speaking engagements, and contributed to influential projects. These actions helped create and promote inclusive environments.
By recognizing and addressing unconscious biases, we can create a more equitable landscape for all. It is essential to advocate for and implement policies that support diversity and inclusion, ensuring future generations do not face the same barriers.
How would you describe your leadership style, and what core values guide your decision-making? How do you stay true to these values in a fast-paced tech environment?
My leadership style is collaborative, empathetic, and results-driven. I believe in empowering my team members, creating a culture of open communication, and encouraging innovation. Core values that guide my decision-making include integrity, inclusivity, and accountability. In a fast-paced tech environment, staying true to these values requires a commitment to transparency and ethical practices. I prioritize building trust within my team by being approachable and valuing diverse perspectives. To maintain these values, I set clear expectations, provide constructive feedback, and celebrate successes collectively. By leading with empathy and fostering a supportive environment, I ensure that my team remains motivated and aligned with our shared goals. This approach not only drives performance but also cultivates a positive and inclusive workplace culture.
What role have mentors or support systems played in your leadership journey? How can women in tech build and leverage their own support networks?
Mentors and support systems have been instrumental in my leadership journey. They provided valuable guidance, offered different perspectives, and helped me navigate complex challenges. Mentorship relationships enabled me to learn from the experiences of others and gain insights that were crucial for my growth.
To build and leverage their own support networks, women in tech should actively seek mentors and sponsors who align with their career goals. Joining professional organizations, participating in industry events, and engaging in communities can also expand their networks.
It's important to cultivate relationships based on mutual respect and a willingness to learn. Additionally, women should consider becoming mentors themselves, as this not only contributes to the community but also reinforces their own knowledge and leadership skills. Leveraging these networks can provide encouragement, resources, and opportunities essential for career advancement.
What practical advice would you give to young women aspiring to leadership roles in the tech industry? Are there specific skills or mindsets they should develop?
For young women aspiring to leadership roles in the tech industry, I offer the following practical advice:
embrace continuous learning, develop a growth mindset, and build a strong professional network. Technical skills are essential, but equally important are non-technical skills such as communication, collaboration, and problem-solving.
Cultivate resilience and confidence, and don’t be afraid to take on challenging projects or roles that push you out of your comfort zone.
Seek out mentors and role models who can provide guidance and support. It's also crucial to advocate for yourself and your achievements, ensuring that your contributions are recognized.
Stay adaptable and open to change, as the tech industry is constantly evolving. Lastly, prioritize self-care and work-life balance, as maintaining well-being is vital for sustained success.
How do you maintain a balance between your demanding career and personal life? What tips do you have for women struggling with work-life balance?
Maintaining a balance between my dynamic career and personal life requires intentional effort and prioritization. I set clear boundaries, ensuring that I allocate time for both professional responsibilities and personal well-being. One effective strategy is to establish a structured schedule, allowing dedicated time for work, family, and self-care activities. I also practice delegation and trust my team to handle tasks.
For women struggling with work-life balance, I recommend identifying and focusing on what truly matters to you, delegating some caretaking responsibilities and other tasks that normally fall on women, and actively engaging their family to share responsibilities equally, both at home and outside of work.
In the professional domain, it's important to communicate openly with your employer about your needs and ambitions. Practicing mindfulness and stress management techniques can also help maintain mental and emotional well-being. Remember that achieving balance is an ongoing process, and it's okay to adjust your approach as needed to find what works best for you.
What are your goals for the future, both professionally and personally? What legacy do you hope to leave in the tech industry, and how do you want to be remembered by the next generation of women leaders?
Professionally, my future goals include continuing to drive innovation and transformation in technology and cybersecurity while advocating for greater diversity and inclusion in the industry. I aim to take on more board-level responsibilities, influencing strategic decisions that shape the future of technology and cybersecurity. Personally, I aspire to mentor more women, helping them achieve their career goals and navigate challenges. I hope to leave a legacy of empowering women in tech, demonstrating that leadership is attainable for all, regardless of gender. I want to be remembered by the next generation of women leaders as someone who championed their growth, provided unwavering support, and worked tirelessly to create a more inclusive and equitable industry. My vision is to see a tech world where diversity is the norm, and every individual can thrive and contribute to their fullest potential.
If you could have a superpower to solve one common tech industry problem, what would it be and how would you use it?
If I could have a superpower to solve one common tech industry problem, it would be the ability to instantly eliminate unconscious bias. Unconscious bias often hinders diversity and inclusion efforts, impacting hiring, promotions, and workplace dynamics. With this superpower, I would create an industry where decisions are made solely based on merit and potential, free from prejudices and stereotypes. This would lead to a more diverse and innovative workforce, creating creativity and collaboration. I would use this power to educate and raise awareness about bias, ensuring that everyone in the industry understands the importance of inclusivity. By eliminating unconscious bias, we could create a tech environment where all individuals have equal opportunities to succeed, paving the way for a more equitable and forward-thinking industry.
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